Chronic Idiopathic Urticaria (CIU) Treatment: Starting XOLAIR (Omalizumab)

Steps to Getting XOLAIR

You and your specialist have decided on XOLAIR to treat your Chronic Idiopathic Urticaria. But, there are some steps that take place before you can get your first XOLAIR injection. This can take about 2 weeks. Let’s break it down.

Getting Access to XOLAIR, Step By Step

XOLAIR Access Solutions is a patient assistance program from Genentech that helps people who are taking XOLAIR. To apply, you must complete and submit the Patient Consent Form in your doctor's office. You can also access and submit the form online. Your doctor must also complete a form called the XOLAIR Prescriber Service form. Once XOLAIR Access Solutions has the Patient Consent Form and the XOLAIR Prescriber Service Form, it can begin working with you and your doctor’s office.

Your doctor's office will work with XOLAIR Access Solutions or a Specialty Pharmacy to check:

  • If your health plan covers the cost for XOLAIR and how much your co-pay will be
  • If a pre-approval is needed

Someone from XOLAIR Access Solutions or your specialty pharmacy might call to talk about XOLAIR. Due to privacy laws, if they leave a message to call back, they will not say it is about XOLAIR. 

Make sure you return all calls from Access Solutions or the specialty pharmacy, in order to get XOLAIR without any delays. 

What is a Specialty Pharmacy? 

A Specialty Pharmacy supplies certain medicines for patients. Some plans require you to use a certain Specialty Pharmacy to receive your medicine. Specialty Pharmacies send your medicine to your doctor’s office. They may also offer other services, such as referrals to patient assistance.

Even with health insurance, you may still have concerns about the treatment cost.

If you need help paying for XOLAIR, there may be options to help. Access Solutions can refer you to the right financial assistance option.

XOLAIR Access Solutions works with your doctor's office and specialty pharmacy to deliver XOLAIR to your doctor's office or injection location. You should make an appointment to receive XOLAIR. Your specialty pharmacy might call you to confirm shipping details. After you've established treatment in a doctor's office or infusion center, your doctor will determine if you or your caregiver may inject XOLAIR. If your doctor decides that you or a caregiver may be able to give your own XOLAIR prefilled syringe injections, you should receive training on the right way to prepare and inject XOLAIR.

Please note: Your XOLAIR might not come from a specialty pharmacy. Instead, your doctor might buy XOLAIR and get paid by your health plan for the cost of the medicine. This process is called “buy and bill.”

Patient Assistance Programs

There are options to help you get the medicine your doctor has prescribed. XOLAIR Access Solutions can refer you to patient assistance options.